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Competition T&Cs

Barbie Luxury Family Cabin Break - Terms and Conditions

Prize package for 4 people includes:
Travel allowance of £50 per person; 3 nights’ two-bedroom forest cabin accommodation in winner’s choice of 10 nationwide locations, with a private deck and hot tub; Welcome hamper in cabin on arrival; Daily evening meal, up to a maximum total value of £150 per night, including service charge; Full-day family bicycle hire, including safety helmets and bike locks; In-cabin family spa treatments, including one hour of treatment time per person, with a selection of massages, facials and manicure/pedicure treatments available (includes a range of options suitable for children of all ages); One half-day activity of winner’s choice in local area, with a range of options available in each location; £500 spending money (winner only)

Specific options will vary by location, but could include high ropes courses, activity parks, water sport activities or tickets to local attractions; A valid credit or debit card will be required for security deposit purposes when checking into accommodation; Accommodation is based on four people sharing one two-bedroom cabin; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken over Christmas and New Year (21 December – 2 January), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates in three separate months no later than six weeks prior to departure; Stay must be taken Friday - Monday; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 18 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes meals and drinks (except where stated above), excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; If winner chooses to forfeit any of the stated activities then no alternative activities will be provided; The Prize Provider is Element London Ltd. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible here: https://element-london.com/element-london-privacy-policy-travel-english/

The Prize is for the Winner and up to 3 guests of the Winner’s choosing.

The Prize and all elements within may not be sold, traded, transferred, rescheduled or refunded.

Mattel reserves the right to substitute the Prize at any time, including but not limited to due to the cancellation of the tournament, tournament fixtures or any unavoidable and extraordinary circumstances.

There is no alternative prize and the Prize cannot be exchanged for cash or an alternative prize.

The Promoter will pass the Winner’s or the Winner’s responsible adult’s full name, email address, DOB and phone number to Mattel, who will contact them to claim the Prize.

Winner’s or the Winner’s responsible adult’s personal information will be shared with Mattel for the purposes of issuing the Prize.

By participating in the Promotion Recipients agree that they will be subject to the Promotor’s Terms and Conditions.

Promotion Period: The promotion is open for entries from 26nd September 2022 until 23:59 on 10th October 2022.

In order to enter, customers must:
Enter their contact details into the competition form.

The winner will be selected in a final prize draw of all valid entrants from the Promotion Period. This prize draw will take place within 5 days of the giveaway end date via a randomised computer process.

Hot Wheeels 'The Race Is On' - Terms and Conditions

Short Terms
Open to UK residents aged 18+ only. Open from 00:01 on 13/10/22 – 23:59 on 09/11/22. To enter, purchase a Hot Wheels product from a participating The Entertainer store, receive a scratch card containing a unique code, and go to hotwheelstheraceison.co.uk to input your unique code and contact details. One entry per purchase. Internet access required. No purchase necessary for customers in Northern Ireland. 64 prizes to be won: 1 x 3-night 4* family break in Barcelona, including theme park tickets and £250 spending money; 5 x one-day family tickets to leading UK attractions; 58 x Hot Wheels play sets. For full Terms and Conditions and prize details (including details of NPN entry route for NI), visit hotwheelstheraceison.co.uk/terms-conditions. Promoter: Mattel UK Ltd, 3rd Floor, The Porter Building, 1 Brunel Way, Slough SL1 1FQ and The

Full Terms and Conditions
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

  1. This promotion is only open to legal residents of the United Kingdom aged 18 or over.
  2. This promotion excludes employees and their immediate families of Mattel and The Entertainer, their agencies, or anyone professionally connected with the promotion.
  3. Purchase of a Hot Wheels product during the Promotion Period is necessary to participate in the promotion, unless an entrant is resident in Northern Ireland (see Clause 10).
  4. Internet access is required to participate in the promotion.
  5. Only entries via the official website and entry form will be accepted.
  6. Promotion Period: The promotion is open for entries from 00.01 on 13 October 2022 until 23.59 on 9 November 2022.
  7. To enter, customers must purchase any Hot Wheels product from a The Entertainer store during the Promotion Period. Upon purchasing, customers will be provided with a scratch card, which contains a unique promotional code. Customers must visit hotwheelstheraceison.co.uk and enter their details (name, personal email address and postal address), along with the unique code found on the scratch card.
  8. Winners of Tier 2 and Tier 3 prizes will be notified instantly on screen and via email that they have won.
  9. The winner of the Tier 1 prize will be selected in a final prize draw of all valid entrants from the Promotion Period. This prize draw will take place on 14 November 2022 via a randomised computer process.
  10. No Purchase Necessary Entry: For residents of Northern Ireland only, a no purchase necessary entry route is provided. Northern Ireland residents should send a copy of their full name and email address during the Promotional Period to:

    Hot Wheels The Entertainer Promotion
    Element London
    5 Morie Street
    London
    SW18 1SL

    Entries via this method will then be provided with a valid unique code for entry on the promotional microsite, which will be sent to them by email.

  11. Each unique scratch card code is valid for one entry only. Customers may enter multiple times during the Promotion Period but must use a different scratch card code for each entry.
  12. Prize winners may be required at any time to present the receipt and/or the scratch card containing their unique code, so entrants must ensure receipts and scratch cards are retained. It is within the discretion of the Promoter as to whether it will award a prize if no receipt and scratch card are provided.
  13. Prizes: There are a total of 64 prizes to be won. These include:

    a. 1 x Tier 1 Prize of a 3-night family trip to Barcelona
    Prize package is for 2 adults and 2 under-16s, and includes: Return Economy Class flights from major airport in London to Barcelona, including all taxes, fees and one item of hand luggage per person; Return, private airport transfers in Barcelona; 3 nights' hotel accommodation in Barcelona, with a four-star rating, based on sharing a family room, including daily breakfast; One-day admission to two leading theme parks near Barcelona, including one supercar-themed attraction, with return private transfers included from winner’s hotel in Barcelona; £250 spending money; Travel insurance

    Economy flights available from major international airports in London only; Flights will be selected by Prize Provider and not all routings will be available; Winner and guests must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guests; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults and two under-16s sharing one family room in Barcelona; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companions are aged 70 or over; Prize is non-transferable and non-refundable; No cash alternative is available; All prize elements are subject to availability; The prize cannot be taken from 21st December – 2nd January (Christmas and New Year), over UK bank holidays or over Easter Sunday; The prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 18 or over; Children must have parental or guardian permission prior to travel; The prize excludes domestic ground transfers; The prize excludes meals and drinks (except where stated above), excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; Minimum age, height and weight requirements may apply to specific rides and attractions at theme parks; The Prize Provider is Element London. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible here: element-london.com/element-london-privacy-policy-travel-english/

    b. b. 5 x Tier 2 Prizes of a one-day family attraction ticket
    Each prize package is for 2 adults and 2 under-16s, and includes: One-day family admission to an attraction of winner’s choice, with a range of theme parks and high ropes courses available nationwide.

    Winners will be given a choice of 30 theme park and high ropes attractions, with a spread of locations available nationwide. Sites are located in Aberdeenshire, Perthshire, Peeblesshire, Northumberland, Cumbria, Lancashire, Yorkshire, Lincolnshire, Nottinghamshire, Derbyshire, Staffordshire, Warwickshire, Gloucestershire, Worcestershire, Berkshire, Buckinghamshire, Suffolk, Greater London, Surrey, West Sussex, Kent, Hampshire, Dorset, Devon, Swansea, County Antrim, County Londonderry; Prizes are non-transferable and non-refundable; No cash alternative is available; Prizes are subject to opening times/dates of the winner’s chosen attraction. Specific opening times/dates will vary according to the winner’s chosen location; Prize may be subject to the terms of the attraction’s management for which the Promoter is not responsible or liable and by accepting the prize winners are deemed to have accepted and be bound by those terms and conditions. Prize is valid for 12 months from the date of notification of winning, and attendance at the attraction must be booked and completed within that time frame; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 18 or over; All children must have parental or guardian permission prior to participation; The prize excludes travel to the theme park, accommodation, personal expenses and anything not expressly included in the prize; The Prize Provider is Element London. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible here: element-london.com/element-london-privacy-policy-travel-english/

    c. 58 x Tier 3 Prizes of a Hot Wheels Play Set
    Each prize includes 1z Hot Wheels Track Builder Play Set

    Delivery is available to addresses within the United Kingdom only; Prizes are non-transferable and non-refundable; No cash alternative is available; All prizes are subject to availability. In the event that the product listed above is unavailable, an alternative product of equal value will be provided; The winner is responsible for ensuring that any delivery note is checked on receipt; The prize excludes anything not expressly listed above; The Prize Provider is Element London Ltd (www.element-london.com).

  14. Winner Notification: Winners will be contacted by email within 7 days of their prize win and will have 14 days to confirm details (name, personal email address and postal address) in order for their prize to be sent out. Where a winner does not respond within this 14-day period, the prize will be re-allocated to a replacement winner using the same methodology as above.
  15. It is the responsibility of the winner to supply the correct personal information to claim the prize. The Promoter will not be liable for the non-delivery of the prize caused by the provision of wrong information.
  16. Please allow up to 28 days for delivery of physical prizes.
  17. Prizes that are undelivered or returned to sender will be deemed unwanted and the prize will be forfeited. The prize will not be re-allocated.
  18. Following the end of the Promotion Period, in the event of any unclaimed/unwon prizes, the Promoter reserves the right to request that an independent person conducts a random draw for all non-winning entrants. As this depends wholly on what is won during the promotion, the number of prizes that may be awarded by this route is unknown. Any winners via this route will be notified via email within 28 working days from the end of the Promotion Period.
  19. Winners’ names and home counties will be available by contacting the Promoter at the following address, for a period of 3 months following the end of the Promotion Period:

    Hot Wheels The Entertainer Promotion Element London 5 Morie Street London SW18 1SL

  20. No responsibility can be taken for entries which are misdirected, lost, delayed, damaged or corrupted during delivery to or from the Promoter due to any computer malfunction, virus, bug, delay or other reason whatsoever. The Promoter is not responsible for any incorrect or inaccurate information supplied to the Promoter by the claimant in the application.
  21. To the fullest extent permissible by law, the Promoter shall not be liable for any loss or damage whatsoever which is suffered or sustained as a result of participation in the promotion or use of any prize.
  22. There are no other prize alternatives available in whole or in part and for a non-cash prize, no cash alternatives except in the event of circumstances outside of its control, when the Promoter reserves the right to substitute similar alternatives of equal or greater value. Unless otherwise agreed in writing by the Promoter the prizes will only be awarded directly to the winners.
  23. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into. By participating in the promotion, entrants accept these terms & conditions and are bound by all the rules in full.
  24. The Promoter reserves the right at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these conditions or the spirit of the promotion.
  25. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  26. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw a prize entitlement or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.
  27. Any information collected regarding entrants into this promotion will be treated in confidence and will not be disclosed to any third party for marketing purposes unless the Promoter has consent. Entrants have a right to access, modify or remove their personal data by contacting the Promoter directly.
  28. If entrants wish to be contacted about new products and services available from the Promoter, entrants should opt-in to receive such communication upon entry.
  29. This Promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts.

PROMOTER: Mattel UK Ltd, 3rd Floor, The Porter Building, 1 Brunel Way, Slough SL1 1FQ and The Entertainer Amersham Limited, Boughton Business Park, Bell Lane, Little Chalfont, Bucks, HP6 6GL

Santa's Lapland - Terms and Conditions

  1. This prize draw is open to all UK residents except the Promoter’s or Santa’s Lapland employees and their families, including close friends, partners or relatives of employees, or employees of other Hotelplan UK companies and any third parties directly associated with the operation or promotion of the prize draw. Any such entries will be deemed invalid.
  2. The prize draw is free to enter, and no purchase is necessary.
  3. To enter, simply pick up a Santa’s Lapland entry form in-store, complete the entry fields and post the entry into the instore prize draw post boxes, or enter via the online entry form via https://emails.thetoyshop.com/public/m/lapland_comp, and only one entry per person is permitted.
  4. The Promoter accepts no responsibility for online entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network, or server failure of any kind.
  5. The opening date for entries is at 00.00 on Saturday 1st October 2022. The closing date for entries is 23.59 on Saturday 24th December 2022. Entries received after this time will not be valid.
  6. One winner will receive a trip of a lifetime to Lapland in Finland to be taken between restricted dates as set out in condition 11.
  7. The winner will be selected by random draw performed by a computer process on or before Friday 20th January 2023.
  8. The trip prize includes a three-day/two-night or four-day/three-night Santa’s Lapland Santa’s Magic break for two adults and two children (aged 2-12 years) to Lapland (Saariselkä) between the dates set out in condition 11; children under 2 years of age are not recommended for this trip.
  9. The trip prize includes half-board accommodation, with transfers and return economy flights from a regional airport in the UK subject to availability, which may include Gatwick, Luton, Stanstead, Bournemouth, Bristol, Cardiff, Birmingham, Manchester, Leeds Bradford, Liverpool, Newcastle, Glasgow, Edinburgh, or East Midlands.
  10. The prize trip will include a Search for Santa Day, including a private family meeting with Santa and snow fun activities. Any optional Lapland adventure activities will come at your own cost and subject to availability.
  11. The trip prize must be taken on your preferred dates between 24th November and 24th December 2023 (inclusive), and subject to availability.
  12. The trip prize can be redeemed on one booking only. The trip prize cannot be split across separate bookings.
  13. The trip prize is as stated, and no cash or other alternatives will be offered. The prize is non-transferable and is subject to availability.
  14. Optional extra activities or extra people can be added onto the booking at your own cost and subject to availability.
  15. Travel to the airport is not included, and any costs of travel to and from the airport in the UK, travel insurance, parking, food, and drink outside of the hotel meal plan, spending money and all and any other incidental travel expenses are not included in the prize.
  16. Events may occur that render the awarding of the prize trip impossible due to reasons beyond the control of Santa’s Lapland.
  17. Santa’s Lapland reserves the right to change the prize or rearrange the date at any time and the entrant agrees that no liability shall attach to Santa’s Lapland as a result thereof.
  18. Santa’s Lapland booking conditions apply to booking the trip prize and can be found online: https://www.santaslapland.com/about-us/terms-and-conditions/.
  19. The winner will be notified by email and/or telephone (using details provided at entry) within 7 days of the draw and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner’s prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above.
  20. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  21. The trip prize is supplied by Santa's Lapland, a brand of Hotelplan Limited and part of the Hotelplan (UK Group) Limited, Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA.
  22. The decision of the Promoter regarding any aspect of the competition is final, binding and no correspondence will be entered into about it.
  23. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of the prize winner to anyone who emails: [email protected] (Subject: Santa’s Lapland) or writes to Santa’s Lapland, TEAL House, Anglo Office Park, 67 White Lion Road, Amersham, Buckinghamshire HP7 9FB (enclosing a self-addressed envelope) within one month after the closing date stated in condition 5. If you object to your surname and/or county being published or made available, please contact the Promoter by emailing: [email protected] In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
  24. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
  25. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  26. Personal data supplied during this promotion will only be processed as set out in the Promoter's privacy policy here: https://www.thetoyshop.com/privacy . See also condition 7 regarding the announcement of the winner and condition 29 regarding the sharing of personal data to Hotelplan.
  27. The competition will be governed by English law and entrants to the competition submit to the jurisdiction of the English courts.
  28. The Promoter of this prize draw is The Entertainer (Amersham) Limited whose registered office is at TEAL House, Anglo Office Park, 67 White Lion Road, Amersham, Buckinghamshire HP7 9FB.
  29. By ticking the appropriate box on the entry form, a prize draw entrant is confirming their agreement for the Promoter to securely share their personal details to Hotelplan (UK Group) Limited and other Hotelplan brands to use for marketing purposes only.

Bing Bunny - Terms and Conditions

  1. This prize draw is open to all UK, Isle of Man and Jersey residents except employees of the Promoter, their families or any third party directly associated with the administration of the promotion. Parents or guardians may enter on a child’s behalf and for those entrants under the age of 16, you must obtain written parental or guardian consent to enter and claim your prize.
  2. The prize draw is free to enter, and no purchase is necessary. All entries are to be made in-store and only one entry per person is permitted.
  3. To enter, simply find the hidden letters around the store to reveal the mystery word and complete all the entry fields of the Bing Bunny entry form to post into the in-store entry post box.  
  4. The opening date for entries is store opening on 25th August 2022. The closing date for entries is store closing on 12th October 2022. Entries received after this time will not be valid.
  5. One prize winner and one runner-up will be chosen by random draw performed by a computer process on 29th November 2022.
  6. The prize winner will win a VIP stay in the Bing Bedroom at CBeebies Land Hotel, Alton Towers Resort & theme park tickets for 4 people (2 adults (16 years +) and 2 children (0-15 years)), and a Bing Bunny toy prize bundle worth £100 RRP.
  7. VIP stay excluded dates: Fireworks event on 4th, 5th and 6th November 2022 at Alton Towers Resort (dates subject to change, please visit www.altontowers.com before your visit). Please note the Alton Towers Theme Park season closes on 6th November 2022.  All dates are subject to change, please check opening dates and times before your visit at www.altontowers.com. Ticket numbers are restricted on certain dates (e.g. peak holiday dates), please book early to avoid disappointment. 2023 season opening dates, closed dates and exclusions will be available from the end of the 2022 season.  The booking deadline for the VIP stay is 31st March 2023 (inclusive).
  8. The runner-up will receive a Bing Bunny toy bundle worth £100 RRP.
  9. The winners will be notified by email or telephone (using details provided at entry). If a winner does not respond to the Promoter within 7 days of being notified by the Promoter that they have won, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above.
  10. The prizes for the winners are non-exchangeable, non-transferable and no cash alternative is offered.
  11. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it. 
  12. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major the prize winners to anyone who emails: [email protected] (Subject: Bing Bunny) or writes to Bing Bunny Prize Draw, The Entertainer, TEAL House, Anglo Office Park, 67 White Lion Road, Amersham, Bucks HP7 9FB (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4.
  13. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
  14. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so. 
  15. Personal data supplied during this promotion will only be processed as set out in the Promoter's privacy policy here https://www.thetoyshop.com/privacy. See also condition 12 regarding the announcement of the winners.
  16. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
  17. The Promoter of this prize draw is The Entertainer (Amersham) Limited whose registered office is at The Entertainer, TEAL House, Anglo Office Park, 67 White Lion Road, Amersham, Bucks HP7 9FB.