Changes to our website

Autumn 2009

You may have noticed our website looks different.

Long-term visitors will notice we've undergone a bit of a facelift and added some new features to make your shopping trip with us even easier. It's ten years since we started selling toys online through TheToyShop.com, The Entertainer Online Store, so it's only apt that we update the website on this exciting anniversary.

Brand new logo

The first thing you're likely to see is the new logo on the homepage, featuring a more modern looking 'Jack' as well as a more prominent nod to our colleagues at all of The Entertainer stores nationwide. We want to ensure that the essence of The Entertainer is communicated however you interact with us, whether that's on a Saturday at the local shopping centre or on a Monday lunchtime whilst browsing the internet.

Easy, fast, clever search

We've also been working very hard to make our website easier to navigate and our toys easier to find. We know that you want to find the perfect toys really easily with little effort, so not only have we moved the search button to the top of the website, we've updated the way it works to help you do just that.

Our new search allows you to filter your search results by price, by brand i.e. Lego, by category i.e. Action Toys, by gender and by age. You can even search within your results if you know exactly what you're looking for.

New help for online and in store shoppers

Last, but most certainly not least we've completely redesigned our help pages. Now called Ask a question, the new improved content, all about shopping with The Entertainer, is split into seven categories; Deliveries, Payment, Customer Service, Returns, Stores, Orders and General. You can also type in a specific question about the site or just browse the 'frequently asked questions'.

Feedback

The changes to our website are designed to make life easier for you, our toy shoppers - and we really hope that you find that things have improved. We genuinely want to hear your feedback, good or bad. contact us by email

If you are having trouble using the new features of our website please call 0844 800 5100 to speak to Customer Services or contact us by email .